Shipping and Return Policy
Shipping
- We process and dispatch all confirmed orders within 3-4 business days.
- You will receive a tracking link once your order is dispatched.
- Delivery timelines may vary based on your location.
Returns & Exchanges
We accept exchanges only in the following cases:
- Wrong product received
- Size issues (exchange for a different size only)
- Damaged product received
Exchange Process:
- Requests must be raised within 48 hours of delivery
- The product should be unused, unwashed, and in its original packaging with tags intact
- To initiate an exchange, email us at odishaorigins@gmail.com with order details and relevant images (highlighting the product, damage)
- Once approved, we will arrange for a return pickup
- Exchanges will be processed once we receive and verify the returned item
Note:
- We do not offer refunds
- In case of size exchange, availability is subject to stock; in case of unavailability of size, we will issue a refund
For any queries, reach out to us at odishaorigins@gmail.com